AdBlue warning at Medway services

Where Medway services is

Medway is a Moto site on the M2 between junctions 4 and 5, close to Rainham and Gillingham. One site serves both directions, so it is easy to meet whichever way you are heading.

Medway services is about 35 miles from central London, inside our London and South East 3-hour callout window. Where a van is free, we aim to be with you within 3 hours of you locking the slot.

If the warning comes on while you are driving

• Do not stop on the hard shoulder for an AdBlue warning

  A warning or countdown is not an emergency stop. Carry on calmly to the next services or a safe exit, unless the vehicle has lost power.

• Read the dash before you switch off

  Note the exact message and the miles left on any countdown. A photo is ideal. On some vehicles, switching off at zero means it will not restart.

• Lost power or in limp mode?

  Pull over somewhere safe, put your hazards on and get out on the verge side if you are on the motorway. Call National Highways or your breakdown cover first if you are in a live lane.

• Call or WhatsApp us from the car park

  Send the dash photo, your registration and which side of the services you are on. We tell you what it is likely to be and give you an honest arrival time.

Roads around Medway services

• M2 towards Faversham and Canterbury

  Heading east, it is the only services on the M2. Stop here if a countdown has started.

• M2 back to the A2 and London

  Heading west, Medway lets you stop before the Medway Bridge and the A2 into Dartford.

• A278 and A2 around Gillingham

  Local roads towards Gillingham, Chatham and Rainham give us second meeting points nearby.

What we do when we get there

• Meeting point

  We meet in the main car park. Because one site serves both directions, you do not need to tell us which way you were going.

• Live diagnosis first

  We read the codes and the live data on the SCR system before any part is quoted, so you know what has failed and why.

• Fixed price before work starts

  Work starts from £249. Parts prices are a tank at £795, an injector at £750 and a NOx sensor job from £249. Labour is quoted after diagnosis.

The Bolt Remaps offer

• From £249, fixed price

  We diagnose first and agree the price with you before any work starts. No surprises on the day.

• No fix, no fee

  If we cannot fix the fault we agreed to fix, you do not pay for the repair.

• 6am to 9pm, 7 days

  Including bank holidays. Priority callouts for countdowns and no-starts.

• We come to you

  Driveway, yard, depot or roadside. Diagnostics and common parts are on the van.

Medway services: questions

How much does an AdBlue repair at Medway services cost?

From £249. We diagnose the fault in the car park, tell you what has failed and fix the price before any work starts. No fix, no fee on the fault we agreed to fix.

The AdBlue warning came on at Medway services. Should I wait for a second warning?

No. Call while the vehicle still drives normally. It is far easier to diagnose and fix the fault before the countdown reaches zero than after the engine refuses to restart.

What hours do you cover the motorway services?

6am to 9pm, 7 days a week, including bank holidays. Outside those hours, park somewhere safe and message us on WhatsApp for the first slot.