AdBlue warning at Maidstone services

Where Maidstone services is

Maidstone is a Roadchef site at junction 8 of the M20, near Hollingbourne and Leeds Castle. It is the main stop between the M25 and the Channel ports, so it sees a lot of vans and lorries heading for Dover and the Eurotunnel.

Maidstone services is about 38 miles from central London, inside our London and South East 3-hour callout window. Where a van is free, we aim to be with you within 3 hours of you locking the slot.

If the warning comes on while you are driving

• Do not stop on the hard shoulder for an AdBlue warning

  A warning or countdown is not an emergency stop. Carry on calmly to the next services or a safe exit, unless the vehicle has lost power.

• Read the dash before you switch off

  Note the exact message and the miles left on any countdown. A photo is ideal. On some vehicles, switching off at zero means it will not restart.

• Lost power or in limp mode?

  Pull over somewhere safe, put your hazards on and get out on the verge side if you are on the motorway. Call National Highways or your breakdown cover first if you are in a live lane.

• Call or WhatsApp us from the car park

  Send the dash photo, your registration and which side of the services you are on. We tell you what it is likely to be and give you an honest arrival time.

Roads around Maidstone services

• M20 towards Folkestone and Dover

  If the warning comes on heading for the ports, stop here. The motorway can be held for port traffic, and you do not want a countdown running out in a queue.

• M20 back towards London

  Heading west, it is the last services before the M26 and the M25.

• A20 and A274 around Maidstone

  Local roads towards Maidstone and Bearsted give us quiet meeting points close by.

What we do when we get there

• Meeting point

  We meet in the car park. Lorry drivers in the HGV park can tell us their bay so we find them quickly.

• Live diagnosis first

  We read the codes and the live data on the SCR system before any part is quoted, so you know what has failed and why.

• Fixed price before work starts

  Work starts from £249. Parts prices are a tank at £795, an injector at £750 and a NOx sensor job from £249. Labour is quoted after diagnosis.

The Bolt Remaps offer

• From £249, fixed price

  We diagnose first and agree the price with you before any work starts. No surprises on the day.

• No fix, no fee

  If we cannot fix the fault we agreed to fix, you do not pay for the repair.

• 6am to 9pm, 7 days

  Including bank holidays. Priority callouts for countdowns and no-starts.

• We come to you

  Driveway, yard, depot or roadside. Diagnostics and common parts are on the van.

Maidstone services: questions

How much does an AdBlue repair at Maidstone services cost?

From £249. We diagnose the fault in the car park, tell you what has failed and fix the price before any work starts. No fix, no fee on the fault we agreed to fix.

I am booked on a crossing. Can you fix the AdBlue fault in time?

Call us as soon as you can. Many faults are fixed on the first visit, but if a part has to be ordered we will tell you straight away so you can decide whether to change your booking.

What hours do you cover the motorway services?

6am to 9pm, 7 days a week, including bank holidays. Outside those hours, park somewhere safe and message us on WhatsApp for the first slot.